The Town of Crossfield has transitioned from bi-monthly to monthly utility billing, effective April 2026.
The final bi-monthly utility bill covered January 26 to March 25, 2026. Monthly billing began with the April 24, 2026 bill, covering the period of March 26 to April 25, 2026.
Utility bills are now issued monthly to property owners by mail or email, with payment due dates typically set for the 15th of the following month.
To avoid the $2 paper bill fee, residents are encouraged to sign up for eBilling. Simply complete the E-Bill Agreement and return it to the Town office before the next billing date to receive your utility bills directly by email.
Forms of Payment
You can pay your utility bill at the Town office located at 1005 Ross Street. Office hours are 8:30 a.m. to 4:30 p.m. Monday to Friday.
The Town of Crossfield accepts the following:
Cash
Cheque
Interac
Visa
MasterCard
Utility bill payments may be dropped in the after-hours drop box located just outside the front doors of the Town office.
You can choose to send a cheque or money order payable to the Town of Crossfield. Allow enough time for the payment to reach the Town Office by the due date. Record your account number on the cheque or enclose the bottom portion of the bill. Postdated cheques are accepted. Any payments that are returned may be subject to a $36 service charge.
Send to:
Town of Crossfield Box 500 Crossfield, Alta. T0M 0S0
Payments can be directly debited from your account on the due date of the bill. A void cheque or bank memo from your bank is required. Fill out a preauthorized utility form and forward the form to the Town office for processing. Any payments returned are subject to a $38 service charge.
